Privacy Policy

Last Updated: November 19, 2025

1. Introduction

Public Care Trust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including making donations and partnership inquiries.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Organization details (for partnership inquiries)
  • Payment information (processed securely through PhonePe)
  • Donation history and preferences
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device information and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

  • Processing donations and transactions
  • Sending donation receipts and tax documents
  • Responding to partnership inquiries
  • Communicating updates about our programs and services
  • Improving our website and user experience
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Payment Processing

We use third-party payment processor PhonePe to process donations. These services have their own privacy policies addressing how they handle your payment information. We do not store complete credit card or banking information on our servers.

All payment transactions are encrypted and processed securely in compliance with industry standards and regulations.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website and processing payments
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Public Care Trust

Email: info@publiccaretrust.org.in

Phone: +91 916-069-2019